4 Ways Paralegals Increase Client Satisfaction

You may already be aware of some of the tasks paralegals can perform for you and how paralegal support services help you, your practice, and your bottom line.  And, while I love that we can alleviate so much of our attorneys’ stress and help their practices so much, it may just be the clients who benefit the most. Here are four significant ways paralegals and paralegal support services provide your clients with greater value. By utilizing paralegal support services to minimize overhead, you can offer more competitive legal services to your clients. The lower paralegal billing rate allows you to offer your clients enhanced legal services while significantly reducing their legal fees. With a paralegal continuously working to move their case forward, your clients’ matters can be moved forward faster and resolved quicker. Having a paralegal who is familiar with their case improves the lines of communication between your clients … Continue reading

A Cost-Free Way to Lower Clients’ Legal Fees

Paralegal support services afford not only more time for focusing on the more complex aspects of a case, they also provide a way to offer clients lower legal fees. Paralegal support minimizes clients’ legal fees How do you reduce your clients’ legal fees?  Under the supervision and direction of an attorney, paralegals can perform any task their attorney does, excepting those that constitute UPL (see, Paralegal Do’s and Don’ts: What can (and can’t) a paralegal do for you).  Yet, the paralegal billing rate is substantially lower than the attorney’s billing rate.  Say, for the sake of simplicity, you bill at $200 per hour and have a paralegal billing rate of $100 per hour.  The more you delegate to your paralegal, the lower your clients’ legal fees.  Depending on actual billing rates, attorneys can essentially offer the same services to their clients for almost half the price. Clients like that. Many … Continue reading