Supervising Virtual Paralegals

Under rules of professional responsibility and guidelines for the utilization of nonlawyer assistants, paralegals and legal assistants work under the direction and supervision of an attorney.  In other words, an attorney has a professional responsibility to direct and supervise the work of nonlawyer assistants.  Failure to do so can result in serious consequences for an attorney, so it’s no surprise that supervision is one of the first concerns when retaining a contract paralegal or paralegal support service.  (Another significant concern is that of confidentiality, which is not the subject of this particular article.)  If you’re using a contract paralegal or paralegal support service that provides on-site services, supervision isn’t much of an issue.  However, just as you don’t, most service-based businesses don’t work at their clients’ locations.  Rather, they perform their services from their own place of business.   If you know me, you know I don’t often use the … Continue reading

Reducing Overwhelm

All of us experience overwhelm at one point or another; some of us more regularly than others.  Are you running your practice or is it running you? What’s the cause of your overwhelm?  Is your practice growing?  Do you have an exceptionally large case to handle in addition to your regular matters?  Has someone else’s cases been delegated to you as a result of a departure?  Do you consistently have numerous cases or legal matters on your plate? While all these situations can cause overwhelm, they may not be the cause of your overwhelm; at least in whole.  Consider your own unique situation for a moment.  Is it similar to one of the above or is there something else?  How organized are you?  How efficiently and effectively do you work?  Are your office processes streamlined?  What about work-flow processes or your own systems for plowing through emails and the piles … Continue reading