Do Your Clients Recommend You?

How do paralegals and paralegal support services improve the lines of communication between your clients and your office?  How does that affect client satisfaction? Communication largely determines the level of client satisfaction. When a paralegal is assigned to a client’s case, the client has the opportunity to build a relationship with someone… Continue reading

Paralegal Support for Law Firms

In the last post, Benefits of Paralegal Support Services for Solo Practitioners and Small Firms, I mentioned that savings is the bottom-line with paralegal support services – whether in the form of time, business, or clients.  Really, that’s the case for each of the four types of practicing attorneys (solo/small firm attorneys,… Continue reading

Paralegal Do’s and Don’Ts: What Can (And Can’t) A Paralegal Do for You

Just knowing how the paralegal profession came about (the reason for its development) provides much insight into the role of paralegals. Similarly, the paralegal definition itself explains the type of support paralegals provide. Knowing these things, however, stops short of explaining what a paralegal can (and can’t) do for you. Paralegals: What… Continue reading

Benefits of Paralegal Support Services for Solo Practitioners and Small Firms

Of the four major types of attorney practices (solos/small firms, mid- to large-sized firms, corporate legal departments, and governmental entities), solo practitioners and attorneys in small firms face the most challenges. Yet, for these attorneys, solo practices and small firms can also be the most rewarding, both personally and professionally…. Continue reading